Privacy Policy
This policy explains how the Retranslator app (the “App”) handles information. The App is published by GLOBERINT PTE. LTD., Singapore 048762 (“we”, “us”). Contact: main@globerint.com.
1. What the App processes on your device
- Microphone audio. While translation is on, the App listens through the microphone you choose and recognises speech in real time. The audio is processed in memory as it arrives. It is not recorded, not stored and never leaves your device.
- Recognised text and translations. They are shown on the screen and spoken into your headphones. During a session they are kept in the device’s memory and cleared when you stop translation or close the App.
- Settings. Your languages, voices and microphone choice are stored on the device.
- Diagnostic log. The App keeps a technical log on the device (timings, errors, audio levels, device temperature state) to diagnose problems. It may contain fragments of recognised text and translations. The log stays on your device; it is not sent to us and is deleted together with the App.
2. Network connections
- Downloading the translator. When you tap to download the translation model (about 5 GB), the App downloads it from a file hosting service. As with any download, the service receives your IP address and standard request information. No audio, text or personal data is sent with the request.
- Apple services. For some languages the App uses speech recognition models provided by Apple, which iOS may download on your device. App Store purchases and subscriptions are processed by Apple.
The App makes no other network connections.
3. Purchases
Subscriptions are sold and billed by Apple through the App Store. We do not receive your payment details. Apple may provide us with information about the purchase (for example, that a subscription is active) under Apple’s terms, without your name or contact details.
4. Permissions
- Microphone — required to hear the speech you want translated.
- Speech recognition — for languages recognised with Apple’s on-device speech models.
- Live Activity — to show that translation is running while the screen is locked.
5. Sharing and selling
We do not sell, rent or share personal information, and we do not use it for advertising. Because the App’s audio, text and translations stay on your device, we hold no such data about you.
6. Children
The App is not directed to children under 13, or under 16 where local law sets that age. We do not knowingly collect personal information from children.
7. Your rights
Depending on where you live (for example under the EU and UK GDPR, the Singapore Personal Data Protection Act or the California Consumer Privacy Act) you may have rights to access, correct or delete personal data and to object to its processing. Since the App does not send us your audio, text or translations, we hold none of it. To remove everything the App stores, delete the App from your iPhone. For any request or question, write to main@globerint.com.
8. Future optional features
If we add features that send information off your device — for example re-translating a saved conversation on our servers or sending diagnostic logs to help fix problems — they will be optional, off until you turn them on, explained in the App before use, and this policy will be updated before they are released.
9. Changes
We will publish any change to this policy on this page with a new effective date. Significant changes will also be announced in the App.
10. Contact
GLOBERINT PTE. LTD., Singapore 048762 · main@globerint.com